Frequently Asked Questions

With the Starter package, yes—you own the website completely. With the Pro monthly plan, you have full access and control during your subscription. If you cancel, you can keep your content and migrate it elsewhere. We never hold your content hostage.

Most websites are ready to launch in 7-14 days. The timeline depends on how quickly you provide content (photos, text, branding materials) and approve the design. We move as fast as you do! If you need it faster, let us know and we'll do our best to accommodate.

The monthly plan includes everything: premium hosting, SSL certificates, daily backups, security monitoring, unlimited content updates, monthly performance reports, and priority support. Think of it like having a full web team on retainer—without the $5,000/month price tag.

With the Pro monthly plan, you can request updates anytime and we'll make them for you—usually within 24-48 hours. No need to learn complicated software or worry about breaking something. Just email us what you need changed and we handle it. With the Starter package, we can provide training or ongoing support for an additional fee.

We include 2 rounds of revisions in every package. We'll work with you until you're happy with the design. Your satisfaction is our priority. Plus, we offer a 30-day money-back guarantee. If you're not satisfied, we'll refund your money. No questions asked.

Absolutely! We'll help you write compelling copy for your website and can source professional stock photos that fit your industry. If you have your own photos and text, even better—we'll polish them up and optimize them for web use.

Yes! Every website we build is mobile-first, meaning we design for phones first, then scale up to tablets and desktops. Over 70% of local searches happen on mobile devices, so this is critical for your success.

All our websites come with technical SEO foundations built in—proper page titles, meta descriptions, mobile optimization, fast loading speeds, and structured data. For ongoing SEO campaigns (content creation, link building, local listings), we can refer you to trusted partners or discuss custom solutions.

No problem! Additional pages can be added anytime. With the Pro monthly plan, adding new pages is included in your monthly fee. With the Starter package, we charge per additional page at a fair rate.

Yes. There are no long-term contracts. You can cancel anytime with 30 days' notice. We believe in earning your business every month, not locking you into a contract.

We work with local service businesses all across the United States. Everything is handled remotely via email, phone, and video calls. You don't need to be local to us to get a great website.

With the Pro plan, we continue to support you with updates, backups, and improvements. With the Starter package, your website is complete and you can manage it yourself or hire us for ongoing support at an hourly rate.